Question(s):
If one has to call somewhere and they are put on hold where music is played, what is the ruling of this music when one doesn’t intend to listen to it? Will one be sinful for this?

Answer(s):
In the Name of Allah, the Most Gracious, the Most Merciful.

As-salāmu ‘alaykum wa-rahmatullāhi wa-barakātuh.

If one needs to call a line that has music installed which one hears unintentionally when they are put on hold etc, then one will be regarded excused and thus, will not be deemed sinful

And Allah Ta’āla Knows Best.
(Mufti) Mubasshir Talha – May Allah pardon him

Approved by:
Mufti Tahir Wadee | Mufti Yusuf Ilolvi

Note: This fatwa is only to be viewed with the question asked. In the event of presenting this to a third party, please ensure it is coupled with the original question, as well as the references below for Islamic Scholars.


:الحجة على ما قلنا
قال ابن عابدين في رد المحتار (٦/٣٩٥، الفكر): وإن سمع بغتة يكون معذورا ويجب أن يجتهد أن لا يسمع. انتهى. وهذا قال الموصلي في الإختيار (٤/١٦٦، الحلبي)

وقال الزيلعي في تبيين الحقائق (٦/١٤، بولاق): ولو سمع بغتة فلا إثم عليه. انتهى

وقال الملا علي القاري في مرقاة المفاتيح (٣/١٠٦٦، الفكر): (وإن سمع بغتة فلا إثم عليه) لأنه أمر إيجابي لا اختياري (ويجب عليه أن يجتهد كل الجهد) يعني يصرف جهده ووسعه وطاقته (حتى لا يسمع لما روي أن «رسول الله – صلى الله تعالى عليه وسلم – أدخل أصبعيه في أذنه» انتهى. وكذا قال أبو سعيد الخادمي الحنفي فی بریقة المحمدية (٤/٥٢، الحلبي)

وقال المفتي سلمان منصورفوري في كتاب النوازل (١٧/٩٧، مكتبة جاويد): اگر کسی شخس کو ایسے آدمی سے رابطہ کی ضرورت پڑے جس نے موبائل میں گانا فیڈ کر کرھا ہو اور اس بنا پر رابطہ کرنے والا بلا ارادہ مجبورا گانے کی آواز سن لے، تو وہ گنہگار نہ ہوگا۔ انتھی


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Arguments and ideas propounded in this answer are based on the juristic interpretations and reasoning of the author. Given that contemporary issues and their interpretations are subjective in nature, other Muftis may reach different conclusions to the one expressed by the author. Whilst every effort has been taken to ensure total accuracy and soundness from a Shari’ah perspective, the author is open to any correction or juristic guidance. In the event of any juristic shortcomings, the author will retract any or all of the conclusions expressed within this answer.

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